our features
Everything Needed For Your Therapy Practice
One Platform for Every Part of Your Practice
-
Electronic Health Records (EHR)
Manage your client notes, session history, and documents - all in one secure, centralized platform
- π No more paperwork - everything is stored online
- π Access your records anytime from anywhere
- π HIPAA-compliance to ensure your data privacy
-
Booking & Scheduling
Let clients book sessions online and keep your calendar in sync - with zero manual work
- βοΈ Automatically accept and manage appointment bookings
- π Share your custom booking link on your website or social media
- π§ Built specifically for therapy workflows - session types, buffers, and more
-
Group Practice Collaboration Tools
Run your entire team from one place - manage therapists, assign clients, and collaborate with ease
- π‘οΈ Set advanced permission levels for each team member
- π Shared calendar, service vouchers, and internal coordination tools
- π View reports across the whole practice or by individual therapist
-
HIPAA-Compliant Telehealth
Deliver secure video therapy sessions that comply with HIPAA, PDPA, and other international standards
- π§© Run sessions directly from your SafeTalk account - no extra logins or tools needed
- π‘οΈ Session guards prevent unauthorized access and ensure safe connections
- π Encrypted sessions & fully HIPAA-compliant
-
Billing & Payments
Get paid faster with easy online payments via Stripe, bank transfer, QR code, and more
- π¨ Automatically send invoices when a session is booked
- β° Automated follow-ups to ensure timely payment collection
- π¦ Accept payments your way - bank transfer, QR code, card, and others
-
Online Case Notes
Document sessions with ease using secure, structured, and customizable note templates
- π Use ready-made templates to start writing notes quickly
- π Keep your edit log to track every change made
- π Export and download your notes in PDF format anytime
-
Forms & Tasks
Streamline your intake, consent, and feedback processes with digital forms - no printing, no hassle
- π§Ύ Start instantly with pre-built, customizable templates
- βοΈ Set workflows to auto-assign forms like intake at signup
- π Securely collect client responses directly on the platform
-
Services & Packages
Offer flexible therapy packages, create promotions, and track service performance β all in one place
- π§Ύ Create custom therapy packages and monitor session usage
- ποΈ Offer vouchers and promo codes for specific services
- π Analyze reports to spot trends and optimize your offerings
-
Notifications & Reminders (Email, SMS, WhatsApp)
Reduce no-shows with automatic reminders sent through your clientsβ preferred channels
- β±οΈ Save time with fully automated appointment notifications
- π¬ Reach clients via email, WhatsApp, or SMS
- π Customization to match your branding
-
In-App Messaging
Communicate with clients or team members directly on SafeTalk - no external tools needed
- π Secure, encrypted chat to protect sensitive conversations
- π’ Set your online status so clients know when you're available
- π‘ Keep all messages in one place β private, organized, and accessible
-
3rd Party Integrations
Seamlessly connect SafeTalk with the tools you already use - for scheduling, payments, telehealth, and more
- π Works with Stripe, Doxy, Zoom, Google Calendar, and others
- π£ Have an integration in mind? Let our team know - we're listening
-
Multi-language Support
Make SafeTalk feel like home by using it in the language you're most comfortable with
- π£οΈ Use the platform in your preferred language
- π Currently available in English and Bahasa Malaysia
- π More languages coming soon
-
Practice Reports
Gain valuable insights into your practice with clear, easy-to-understand reports
- π Comprehensive reports to track growth and performance
- π₯ View client trends by month, type (new vs returning), and demographics
- ποΈ Digital therapist logbook to track sessions, hours, and activities